FAQ Frequently asked questions

Why ViennTo?

faq The vision and goals of our company:
ViennTo stands out from the crowd thanks to it’sautomobile trips which include a WLAN internet connection for customers who appreciate the need to be connected at all times for business or social reasons.

Whether you are travelling to the airport or would like to recover after a long flight, our transfer service is the fastest, most comfortable and safest option! We will bring you to your home, office or hotel quicker than anyone else. Simply sit back and relax, you are in good hands.

This service offers absolute privacy, security and reliability to demanding travellers. You will be met by an attentive driver at the agreed-upon meeting place with a Mercedes E-Class, Mercedes S-Class or a Mercedes Vito-Bus.

Our goal is to integrate our service within the market at a competitive price. The name "ViennTo” stands for quality as well as for first-class service and all at low prices.

Our philosophy:
We aspire to deliver a top class service at a competitive price. Our greatest asset is our adaptability and willingness to accommodate even the most demanding of requests.

What distinguishes us from other service providers?

ViennTo offers its customers a unique service.

"Internet on the move" sets us apart from every other service provider.

A tablet will be made available for you on your journey - this makes the connectivity completely wireless.

Thanks to the high speed connection, you can also use your own devices and connect via WLAN. The simultaneous connection of 1 to 8 devices is possible in the car.

What are you doing right now? Are you departing on a journey? Is your flight delayed?

This service allows you to send email, make free calls (Skype or other applications) and even conduct bank transactions during the ride.

What are you doing right now? Are you departing on a journey? Is your flight delayed?

While surfing the internet, you can check your flight using our first class apps or simply inform your friends on Facebook!

What does the service cost?

The internet access in the car is free of charge. Please consult our price list for the price of your desired/planned route.

You can access our: price list here.

I can’t find my location on the list. Can I still travel with ViennTo?

ViennTo also offers airport transfer service in all surrounding areas.

We are happy to give you price information over the phone, you can reach our hotline at 0043-1- 997 27 60 or you can contact us using the contact form.

How long before my departure can I book the service?

While we always do our best to help you, we advise you to book our service at least 24 hours in advance.

You may make your booking by phone, mail or you can book us online. You will be sent a booking confirmation.

Unfortunately, I have to cancel my booking. How can I do that?

Contact our hotline at (01) 997 27 60 or send us an email.

How can I pay?

Payment does not have to be made immediately during the online booking,
you are also welcome to pay our driver directly.
If you do not have sufficient cash with you, then you can select your mode of payment; we accept: Maestro, Visa, Master Card, Diners Club and American Express.